All Service Agreements, full and limited, are yearly agreements and include technical phone support.
Printer Service Agreement
Ensure you never have to worry about a broken printer with a Printer Service Agreement.
|Lifetime Printhead Warranty|
*You must be within 50 miles of CI Solutions' offices to qualify for on-site preventative maintenance.
Software Service Agreement
A one-year Service Agreement is included in the initial purchase price of the ID system and includes:
Unlimited calls to our (800) 599-7385 Technical Support Line
Internet remote access software support to resolve issues quickly
Technical consultation on questions related to the operation of your system
Software installation (only if the software has been corrupted)
Reinstallation due to hardware issues is billable at $175/hour