Printer Service Agreement
Ensure you never have to worry about a broken printer with a Printer Service Agreement.
LIMITED | FULL | |
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Phone Support | ||
Part Replacement | ||
Labor | ||
Loaner Unit |
CI Badge Software Service Agreement
A one-year Service Agreement is included in the initial purchase price of the ID system and includes:
Unlimited calls to our (562) 431-2594 Technical Support Line
Internet remote access software support to resolve issues quickly
Technical consultation on questions related to the operation of your system
Software installation (only if the software has been corrupted)
Reinstallation due to hardware issues is billable at $175/hour
Service Agreement extensions are available after the first year. Service Agreement renewals will be sent out 60 days prior to expiration.
Managed Services Agreement
CI Solutions Managed Services program allows you to operate an efficient card program throughout your organization. For the duration of your agreement, we will work alongside you with in-house support.
INCLUDES | |
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Unlimited Phone & Web Support | |
Part Replacement | |
Product Hot-Swap | |
Badge (ID Software) |